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The New Voice Complete Feature Manager in Lumen Control Center is live! Lumen US customers can now access the New Feature Manager in Control Center portal under Service Manager. EMEA Colt customers will continue to use the old Voice Feature Management portal until its decommissioned in Q2-2025.
Portal Support
| control.center@lumen.com |
| Phone: |
| 877-453-8353, Option 2, Option 3 |
Voice Feature Management
- Enables activating or deactivating features of Voice Complete® on users' telephone numbers.
- Enables users to access, use, and configure all Voice Complete features(features packs and optional mobility features) using a secure web portal.
- Provides administrators 24X7 access to modify assigned telephone number features or reset user and group passwords.